The Virus Busters Remote Connection Service — Using our software, we can connect to your computer via the internet remotely. While full repairs and diagnostics can not be done this way a Virusbusters technician may ask you to connect to us remotely. Typically we only do this to avoid you having to bring a PC in for a minor issue or to reasses a PC we have already worked on. This is NOT a 24/7 on call service. If a technician is not expecting your connection, nobody will be at our terminal to receive your request.